Wingyan Chung    Wingyan Chung, Ph.D.

Associate Professor
Department of Decision and Information Sciences
School of Business Administration
Stetson University
421 N. Woodland Blvd.
DeLand, Florida 32723, USA
Email: wchung (at) stetson (dot) edu
Phone: +1-386-822-7002; Fax: +1-386-822-7407
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Education | Research | Publication | Teaching | Honor | Grant | Service
Short Biography
Dr. Wingyan Chung is an Associate Professor in the School of Business Administration at Stetson University. Dr. Chung received his Ph.D. in Management Information Systems from The University of Arizona (advisor: Dr. Hsinchun Chen) and an MS and BBA from The Chinese University of Hong Kong. His scholarly interests and expertise include business intelligence, data and text mining, Web analytics, cybersecurity, knowledge management, information visualization, and human-computer interaction. His research addresses challenges in managing big data in businesses by designing, developing, and evaluating new IT solutions. Examples of his research projects include discovering social media intelligence using machine learning techniques, automatic business stakeholder classification, and visualizing networks of companies. He has over 70 refereed publications in Journal of Management Information Systems, Communications of the ACM, IEEE Computer, International Journal of Human-Computer Studies, Decision Support Systems, Journal of the American Society for Information Science and Technology, HICSS, ICIS, and ACM/IEEE Joint Conference on Digital Libraries, among others. Google Scholar lists over 2,000 citations to his published works. According to MIS Quarterly (full text), Dr. Chung is ranked among the Top 20 academic authors globally in Business Intelligence and Analytics. His paper titled "Web searching in a multilingual world" was chosen to be the cover story in Communications of the ACM, a top-ranked IS journal and the most-frequently-cited journal in computing theory, software, and hardware. Dr. Chung received multiple honors and awards, such as NSF research grants, Outstanding Researcher Award from Stetson School of Business Administration, Outstanding Performance Award and Best Research Paper Award from UTEP, and the Young Investigators Initiative Award from DARPA. A Co-PI for the NSF-funded project titled "Living in the KnowlEdge Society (LIKES)" and "Computing in Context," Dr. Chung hosted several workshops on developing new pedagogies and modules for computing and analytics education. A certified teacher since 1998, Dr. Chung has more than ten years' teaching and curriculum development experiences in the U.S. and Hong Kong. Students provided many positive comments on his teaching.

Education Go up
Research Go up
My research addresses the information overload and knowledge management problems in businesses by designing, developing, and evaluating new IT solutions. Examples of my research projects include:
  • Discovering social media intelligence using machine learning techniques
  • Profiling company risks using data and text mining
  • Automatic business stakeholder classification
  • Security informatics: cybercrime and terrorism analysis on the Web
  • Visualizing networks of a large number of companies
  • Supporting non-English Web searching, browsing, and analysis for multinational organizations
  • Exploring business intelligence using information visualization

Research Efforts:
Selected Publications (Total: 70+ pubs.) Go up
  • Chung, W., Daniel Zeng, and Nathan O'Hanlon "Identifying Influential Users in Social Media: A Study of U.S. Immigration Reform," Americas Conference on Information Systems, Savannah, GA, 2014.
  • Chung, W. "BizPro: Extracting and categorizing business intelligence factors from textual news articles," International Journal of Information Management, 34(2), 2014, pp. 272-284.
  • Chung, W. and Lewis Hershey "Enhancing Information Privacy and Data Sharing in a Healthcare IT Firm: The Case of Ricerro Communications," Journal of Information Privacy and Security, 8(4), 2013 (accepted in 2012), pp. 56-78.
  • Chung, W. and Tseng, B. "Discovering Business Intelligence from Online Product Reviews: A Rule-Induction Framework," Expert Systems with Applications, 39(15), 2012, pp. 11870-11879 (acceptance rate: 11-20%; Impact factor: 2.203).
  • Chung, W. and Chen, L. "E-commerce of group buying in China: Website review and recommendations," IEEE IT Professional, Jul-Aug 2012, pp. 24-30.
  • Chung, W. "Managing Web Repositories in Emerging Economies: Case Studies of Browsing Web Directories," International Journal of Information Management, 32(3), 2012, pp. 232-238.
  • Chung, W. and Tseng, B. "Extracting business intelligence from online product reviews: An Experiment of Automatic Rule-Induction Techniques," Proceedings of the International Conference on Information Systems, Saint Louis, MO, 2010.
  • Chung, W. "Web Searching and Browsing: A Multilingual Perspective," Advances in Computers, Vol. 78, 2010, pp. 41-69 (AIC is the oldest continuously-published anthology that chronicles the ever-changing information technology field).
  • Chung, W., Chen, H., Reid, E. "Business stakeholder analyzer: An experiment of classifying stakeholders on the Web," Journal of the American Society for Information Science and Technology, 60(1), 2009, pp. 59-74.
  • Chung, W. and Chen, H. "Web-based business intelligence systems: A review and case studies," Handbooks in Information Systems Series: Business Computing, Vol. 3, Adomavicious & Gupta, Eds., Emerald Group Publishing Limited, 2009, pp. 373-400.
  • Chung, W. "Web Searching in a Multilingual World," Communications of the ACM (cover story, editorial), 51 (5), 2008, pp. 32-40 (CACM is the #1 most frequently cited journal in software engineering, according to ISI).
  • Chung, W., Lai, G., Bonillas, A., Xi, W. and Chen, H. "Organizing domain-specific information on the Web: An experiment on the Spanish business Web directory," International Journal of Human-Computer Studies, 66 (2), 2008, pp. 51-66.
  • Leroy, G., Xu, J., Chung, W., Eggers, S., and Chen, H. "An end user evaluation of query formulation and results review tools in three meta-search engines," International Journal of Medical Informatics, 76 (11-12), 2007, pp. 780-789.
  • Chung, W. "Studying information seeking on the non-English Web: An experiment on a Spanish business Web portal," International Journal of Human-Computer Studies, 64 (9), 2006, pp. 811-829 (among the top 25 most downloaded papers of the journal during Jul-Sep 2006).
  • Chung, W., Bonillas, A., Lai, G., Xi, W. and Chen, H. "Supporting Non-English Web Searching: An Experiment on the Spanish Business and the Arabic Medical Intelligence Portals," Decision Support Systems, 42(3), 2006, pp. 1697-1714.
  • Chung, W., Chen, H., Chang, W. and Chou, S. "Fighting cybercrime: A review and the Taiwan experience," Decision Support Systems, 41(3), 2006, pp. 669-682 (among the top 25 most downloaded papers of the journal during Jan-Mar 2006).
  • Chung, W., Chen, H. and Nunamaker, J. "A visual framework for knowledge discovery on the Web: An empirical study on business intelligence exploration," Journal of Management Information Systems, 21(4), 2005, pp. 57-84 (among top elite MIS journals).
  • Chung, W., Chen, H., Chaboya, L.G., O'Toole, C. and Atabakhsh, H. "Evaluating event visualization: A usability study of COPLINK Spatio-Temporal Visualizer," International Journal of Human-Computer Studies, 62(1), 2005, pp. 127-157.
  • Chung, W. "An Automatic Text Mining Framework for Knowledge Discovery on the Web," Ph.D. Dissertation, The University of Arizona, 2004.
  • Chung, W., Zhang, Y., Huang, Z., Wang, G., Ong, T.-H. and Chen, H. "Internet searching and browsing in a multilingual world: An experiment on the Chinese Business Intelligence Portal (CBizPort)," Journal of the American Society for Information Science and Technology, 55(9), 2004, pp. 818-831.
  • Chen, H., Chung, W., Xu, J., Wang, G., Chau, M. and Qin, Y. "Crime data mining: A general framework and some examples," IEEE Computer (37:4), April 2004, pp. 50-56.
  • Marshall, B., McDonald, D., Chen, H. and Chung, W. "EBizPort: Collecting and analyzing business intelligence information," Journal of the American Society for Information Science and Technology, 55(10), 2004, pp. 873-891.
  • Lai, V.S. and Chung, W. "Managing international data communications: A Delphi study of issues," Communications of the ACM (45:3), March 2002, pp. 89-93.

Teaching (sample student comments)  Go up
    Selected Quotes from Student Comments
  • "Professor Chung is probably one of the most well informed professors when it comes to information about databases."
  • "Professor Chung was an extremely dedicated professor and ... had a genuine desire to instill knowledge upon his pupils ... always tried to motivate students through various mediums."
  • "Dr. Chung is very enthusiastic about the subject matter in the course."
  • "Prof. Chung is the best professor here."
  • "Out of ALL my College of Business courses, this was the FIRST course that really challenged me."
  • "Dr. Chung is highly organized, know his subject inside and out, and is very likeable."
  • "Overall, I really enjoyed the Professor's teachings and I think that he is an Asset to the school and department."

    Courses taught
  • MIS 300 - Information Systems Theory and Practice (UG)
  • MIS 630 - Data Analytics (Grad) (Student comment)
  • MIS 440 - Business Intelligence (UG) (Student comment)
  • MIS 320 - Database Management Systems (UG)
  • BADM 214 - Microcomputer Applications in Business (UG)
  • OMIS 34 - Management Information Systems (UG)
  • OMIS 105 - Database Management Systems (UG)
  • MSIS 603 / OMIS 366 - Database Management Systems (Grad)
  • MSIS 621 / OMIS 386 - Business Intelligence and Data Warehousing (Grad)
  • OMIS 113 - Data Warehousing and Data Mining (UG)
  • Business Intelligence and Security Informatics (Grad)
  • Intro. to Computers and Computer Application Software (UG)
  • Object-oriented Programming Environment (UG)
  • Database Management (UG)
  • MIS Theory and Practice (Grad)
  • Expert Systems and Decision Support Systems (Grad / UG)
  • Knowledge management and data mining(UG)

Honors and Awards Go up
  • Recipient, Outstanding Researcher Award, School of Business Administration, Stetson University, April 2014.
  • Nominated for Teacher of the Year Award, School of Business Administration, Stetson University, April 2014.
  • Outstanding Contribution and Commitment to the Advancement of Research and Sponsored Programs, awarded by UNC FSU Chancellor Dr. James Anderson (picture), April 2013.
  • Included in The 68th Marquis Who's Who in America, 2014, 2013.
  • Ranked among Top 20 Researchers in Business Intelligence and Analytics, according to an MIS Quarterly article titled "Business Intelligence and Analytics: From Big Data to Big Impact," Dec. 2012.
  • NSF Grant Award, NSF DUE-1141209, ($199,244 in total shared among 4 institutions; $22,500 awarded to FSU), 2012.
  • Research Fellow Award, ($5,000), Fayetteville State University, 2012.
  • Included in The 67th Marquis Who's Who in America, 2013.
  • CDHS Scholar, Center for Defense and Homeland Security, Fayetteville State University.
  • Included in the Marquis Who's Who in America 2011 (65 th Edition), 2010.
  • Received the Outstanding Performance Award, by the UTEP Vice President for Research, 2007.
  • Received the Best Research Paper Award in CIS, by the Dean of UTEP College of Business Administration, 2006.
  • Biography included in The 60th Marquis Who's Who in America, 2006 and The 7th Marquis Who's Who in America Education, 2006.
  • Classified as an "Outstanding Professor / Researcher" by the Department of Homeland Security, The United States Government, 2005.
  • Nominated by the Provost of the University of Texas at El Paso for the Microsoft New Faculty Fellowship Award, 2004.
  • Young Investigators Initiative Award offered by the US Defense Advanced Research Projects Agency's (DARPA) Information Processing Technology Office (IPTO), 2003.
  • Research and teaching fellowship, Department of MIS, The University of Arizona, 2000 - 2004.
  • Scholarship Award, M.Sc. Program in Information and Technology Management, The Chinese University of Hong Kong, 1999.
  • Certificate of Registration as a teacher, issued by the Education Department, Hong Kong Special Administrative Region Government, 1998.

Grant Activities Go up

Selected Services Go up
  • Associate Editor, Journal of Information Privacy and Security.
  • Associate Editor, Decision Analytics, Big Data, and Visualization Track, International Conference on Information Systems 2014.
  • Mini-Track Chair, Intelligence and Security Informatics for BI and Analytics, BI, Analytics, and KM Track, Americas Conference on Information Systems 2014.
  • Associate Editor, Knowledge Management and Business Intelligence Track, International Conference on Information Systems 2013.
  • Chair, NSF 1st and 2nd Workshops on Computing in Context - ISI Discipline, 2013-14.
  • Member, Data Analytics Task Force, Stetson University, 2013-14.
  • Member, Undergraduate Research Committee, Stetson University, 2013-14.
  • Member, Computer Science Faculty Recruiting Committee, Stetson University, 2013-14.
  • Member, Marketing Analytics Faculty Recruiting Committee, Stetson University, 2013.
  • Member, Statistics Curriculum Committee, Stetson University, 2013-14.
  • Member, Strategic Planning Committee, School of Business and Economics, FSU, 2011-now.
  • Member, Data Analytics Task Force, Stetson University, 2013-14.
  • Member, HCM Faculty Recruiting Committee, Department of Management, SBE, FSU, 2011-12.
  • Member, MIS Faculty Recruiting Committee, The SCU OMIS Department, 2008-09.
  • Program committee member, IEEE International Conference on Intelligence and Security Informatics, 2005-2012.
  • Reviewed more than 100 articles for 10+ academic journals and over 20 international conferences, such as Management Information Systems Quarterly, Journal of Management Information Systems, ACM Transactions on Information Systems, IEEE Transactions on Systems, Man, and Cybernetics - Part A, IEEE Transactions on Neural Networks, ACM Transactions on Computing Education (formerly JERIC), Decision Support Systems, International Journal of Electronic Commerce, Journal of the American Society for Information Science and Technology, International Conference on Information Systems, Hawaii International Conference on System Sciences.
  • Reviewed textbooks and course materials for Pearson Prentice Hall and Addison Wesley (higher education publishers).
  • Undergraduate CIS curriculum coordinator, The UTEP IDS department, 2005-2006.


Pictures

Created by: Wingyan Chung

© Wingyan Chung | Stetson University | School of Business Administration | 421 N. Woodland Blvd., DeLand, Florida 32723, USA | 386-822-7002



















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